Privacy Policy

Last updated: August 21, 2026

Montana Tree and Forest is a tree service based in Billings, Montana, serving Billings and Yellowstone County. This policy explains what information we collect, how we use it, and the choices you have. It covers this website, our quote requests, phone calls, and text messages.

Information we collect

We only collect what we need to quote and complete tree work. That includes your name, phone number, email address, the property address or neighborhood, the service you are asking about, how soon you need it, any photos you send us, and anything you write in the message field. If you call or text us, we keep a record of that conversation so we can follow up accurately.

How we use your information

We use your information to respond to your request, prepare a written estimate, schedule and perform the work, send appointment reminders and job updates, invoice you, and answer questions afterward. We may also use it to keep our own records of work performed.

Text messaging and SMS consent

When you give us your mobile number and check the consent box on our quote form, or when you text us first, you agree to receive text messages from Montana Tree and Forest about your estimate, scheduling, crew arrival, and job follow-up.

Consent to receive text messages is not a condition of purchase. You can still request a quote and hire us without agreeing to texts. Just call us instead.

Message frequency varies and depends on your job. Message and data rates may apply. Reply STOP at any time to opt out of further messages. Reply HELP for help, or call us at (406) 413-9446. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile number or SMS consent with any third party or affiliate for their own marketing purposes. No mobile information is shared with third parties for marketing or promotional reasons of any kind.

Who we share information with

We share information only with the service providers who help us run the business, such as our scheduling and messaging platform, our email provider, and our payment processor. They may only use it to provide that service to us. We may also disclose information if the law requires it, or to protect someone's safety or our legal rights.

How long we keep it

We keep quote requests and job records as long as needed to serve you and to satisfy tax, insurance, and warranty requirements. You can ask us to delete your information at any time, except where we are required to keep it.

Cookies and site analytics

This site may use basic cookies and analytics to understand which pages people visit and how the site performs. This does not identify you personally. You can block cookies in your browser settings.

Your choices

You can opt out of texts by replying STOP, opt out of email by replying and asking us to stop, and request a copy or deletion of your information by calling or emailing us. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we update this policy, we will change the date at the top of this page. Continued use of the site means you accept the current version.

Contact us

Montana Tree and Forest
Billings and Yellowstone County, Montana
Phone and text: (406) 413-9446
Email: alex@montanatreeandforest.com